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NEW QUESTION # 106
Scenario 2:
Empsy HR Solutions is a human resources consulting company that provides innovative HR solutions to diverse industries.Recognizing the significant impact of artificial intelligence Al in HR processes, including its ability to automate repetitive tasks, analyzevast amounts of data for insights, improve recruitment and talent management strategies, and personalize employee experiences, thecompany has initiated the implementation of an artificial intelligence management system AIMS based on ISO/IEC 42001.
Initially, the top management established an Al policy that was aligned with the company's objectives. The Al policy provided a frameworkfor defining Al objectives, a commitment to meeting relevant requirements, and a dedication to continually improve the AIMS. However, it did not refer to other organizational policies, although some were relevant to the AIMS. Afterward, the top management documented thepolicy, communicated it internally, and made it accessible to interested parties.
The top management designated specific individuals to ensure that the AIMS meets the standard's requirements. Additionally, theyensured that these individuals were responsible for overseeing the AIMS, reporting its performance to the top management, andfacilitating continual improvement. Moreover, in its awareness sessions, the company focused exclusively on ensuring that all personnel were informed about the Al policy, emphasizing their role in ensuring the effectiveness of the AIMS and the benefits of enhanced Alperformance.
The company also planned, implemented, and monitored processes to meet AIMS requirements. Additionally, it set clear criteria andimplemented controls based on them, ensuring effective operation, alignment with organizational objectives, and continual improvement.Empsy HR Solutions decided to implement strict measures to control changes to documented information within the AIMS. To ensure theintegrity and accuracy of documentation, the company adopted version control practices. Each document update was tracked using aversioning system, with clear records of what was modified, who made the changes, and when the updates occurred. Access to makechanges was restricted to authorized personnel, and any proposed modifications required approval from the designated managementteam before being implemented.
Moreover, considering past experiences where the company encountered unforeseen risks, Empsy HR Solutions established acomprehensive Al risk assessment process. This process involved identifying, analyzing, and evaluating Al risks to determine if it isnecessary to implement additional controls than those specified in Annex A. The company also referred to Annex B for guidance onimplementing controls and, ultimately, produced a Statement of Applicability SoA. The SoA contained the necessary controls, including allthe controls of Annex A and justifications for their inclusion or exclusion.
Lastly. Empsy HR Solutions decided to establish an internal audit program to ensure the AIMS conforms to both the company'srequirements and ISO/IEC 42001. It defined the audit objectives, criteria, and scope for each audit, selected auditors, and ensuredobjectivity and impartiality during the audit process. The results of the first audit were documented and reported only to the top management of the company.
Question:
Did Empsy HR Solutions meet all ISO/IEC 42001 requirements regarding the AI policy?
Answer: B
Explanation:
ISO/IEC 42001 Clause 5.2 (AI Policy) requires the AI policy toalign with and reference other relevant organizational policies. The failure to link the AI policy to relevant existing policies is a nonconformity as per this requirement.
Reference:ISO/IEC 42001:2023 Clause 5.2 (AI Policy Requirements).
NEW QUESTION # 107
Scenario 3 (continued):
ArBank is a financial institution located in Brussels, Belgium, which offers a diverse range of banking and investment servicesto its clients. To ensure the continual improvement of its operations, ArBank has implemented a quality management system QMS based on ISO 9001 and an artificial intelligence management system AIMS based on the requirements of ISO/IEC
42001.
Audrey, an experienced auditor, led an internal audit focused on the AIMS within ArBank. She assessed the chatbots integrated into thebank's website and mobile app, analyzing communications using big data technology to identify potential noncompliance, fraud, orunethical conduct. Instead of relying solely on the information provided by the chatbots, Audrey sought out evidence that would eitherconfirm or challenge the validity of the data, ensuring her conclusions were based on reliable and accurate information. Her review ofselected chatbot interactions confirmed they met their intended purpose.
For the specific context of ArBank's operations, Audrey utilized an Al system to assess the efficiency of the bank's digital infrastructure,focusing on tasks critical to the Finance Department. This Al system was able to analyze the functionality of chatbots integrated intoArBank's website and mobile app to determine if it adheres to ISO/IEC 42001 requirements and internal policies governing customerservice in the banking sector.
In addition, Audrey conducted a deeper assessment of the bank's AIMS. Her evaluation included observing different stages of the AIMSlife cycle, from development to deployment, to ensure that roles and responsibilities were clearly defined and aligned with ArBank'soperational goals. She also evaluated the tools used to monitor and measure the performance of the AIMS.
Audrey continued the audit process by auditing ArBank's outsourced operations. Upon checking the contractual agreements between thetwo parties, Audrey decided that there was no need to gather audit evidence regarding the contractual agreement. She reviewed thecompany's processes for monitoring the quality of outsourced operations, determined whether appropriate governanceprocesses are inplace with regard to the engagement of outsourced persons or organizations, and reviewed and evaluated the company's plans in case ofexpected or unexpected termination of the outsourcing agreement.
Based on the scenario above, answer the following question:
Question:
Did Audrey conduct the audit process for the outsourced operation correctly? Refer to Scenario 3.
Answer: B
Explanation:
Audrey acted correctly because she focused onthe governance and quality monitoring processesof outsourced services.
* ISO/IEC 42001 Clause 8.1 ("Operational Planning and Control") requires organizations to ensure that external providers' activities are controlled, monitored, and reviewed during audits.
* TheLead Auditor Guide for ISO/IEC 42001states:"It is sufficient to review outsourced process management without directly auditing the contract itself unless otherwise stated in the audit objectives." Reference:ISO/IEC 42001:2023 Clause 8.1; Lead Auditor Study Guide Section 6.2 ("Auditing Outsourced Activities").
NEW QUESTION # 108
How does ISO 19011 recommend auditors select audit criteria?
Answer: C
Explanation:
Audit criteria should be selectedaccording to the requirements of the management system standard (e.g., ISO/IEC 42001:2023)and theorganization's objectives.
PerISO 19011:2018 - Clause 5.4.2, audit criteria must be defined based onstandards, statutory requirements, internal policies, procedures, and contractual obligationsrelevant to the audit.
Random selection or convenience-based criteria are not acceptable in professional audit practice.
NEW QUESTION # 109
An AI system is being developed to assist elderly people in their daily activities. The system needs to be intuitive and align with the needs and values of its users. Which core element of AI should guide the design and development of this AI system?
Answer: C
Explanation:
The correct guiding principle in this scenario isHuman-Centered Design. This principle is explicitly emphasized inISO/IEC 42001:2023, particularly in the context of aligning AI systems withhuman needs, values, and well-being.
Human-Centered Design ensures that the AI system is designed with afocus on users, particularly vulnerable populations like the elderly. The AI should be intuitive, inclusive, and usable while enhancing human capabilities.
In ISO/IEC 42001:2023:
* Clause 4.2 (Understanding the needs and expectations of interested parties)requires that systems consider stakeholders, particularly end users, when defining system requirements.
* Clause 6.1.2 (AI risk identification and assessment)andClause 8.2.3 (Operational planning and control)reinforce designing systems that respect and respond to human diversity and usability needs.
ThePECB Lead Auditor Guide - Domain 1lists Human-Centered Design as one of thefoundational AI principlesessential for promoting trust, accessibility, and adoption among users - especially those with specific assistance needs.
NEW QUESTION # 110
Which core element of AIMS is defined as: "Organizations are responsible for the development, deployment, and use of AI systems, and their potential impacts"?
Answer: A
Explanation:
The correct core element isAccountability.
According toISO/IEC 42001:2023 - Clause 5.3, andPECB Lead Auditor Guide - Domain 1,accountability is defined as the obligation of organizations totake responsibility for the outcomes and impactsof AI systems across the lifecycle - including design, development, deployment, and operation.
This includes establishing:
* Clear roles and responsibilities
* Oversight mechanisms
* Escalation procedures for unintended consequences
It directly addresses the ethical and governance need to ensure AI systems are not used irresponsibly or without clear attribution.
NEW QUESTION # 111
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